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Shipping Policy

Hardy Boys ships internationally, with most orders sent from Vietnam. Shipping availability and charges depend on the destination and are shown at checkout before you place your order.

Delivery times

International orders take time to prepare and travel to their destination. Delivery times vary by destination, carrier, customs processing, and local conditions. Any estimate shown at checkout or by the carrier is not a guaranteed delivery date.

Shipping charges

The shipping charge applicable to your order is displayed at checkout based on your delivery address. If a destination or shipping option is unavailable at checkout, please contact us before ordering.

Customs and import charges

International orders may be subject to customs checks, import duties, or taxes imposed by the destination country. Any applicable charges and requirements depend on local authorities and are not included in the shipping charge unless expressly shown at checkout.

Tracking your order

Tracking details are added to your order when they become available. Tracking updates may take time to appear after the tracking number is added. If you need help locating your tracking details or checking the status of a shipment, contact us with your order number.

Questions about your shipment

If you have a question about an order or a delivery issue, email support@hardyboys.vn or hardyboys2024@gmail.com, or use the chat on our store if available. Please include your order number. Our refund terms are set out separately in our Refund Policy.